gmail not connecting to ewall

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Joined: Wed Feb 15, 2012 4:06 pm

gmail not connecting to ewall

Postby anthonyc » Thu Oct 26, 2017 5:20 pm

This week ewall stopped accepted emails from gmail.

Here is a snippet of the log when gmail connects to ewall:

2017-10-26 12:05:05 77 0 ------ Requested connection from 209.85.223.180, Country: United States, SID:1710261205050200
2017-10-26 12:05:05 77 0 The sender IP found in GOOD list, reason: gmail good
2017-10-26 12:05:05 77 16 +Filter: "Block specific countries"
2017-10-26 12:05:05 77 16 Skip IP (good or local)
2017-10-26 12:05:05 77 16 +Filter: "DNSBL Test"
2017-10-26 12:05:05 77 16 Skip IP (good or local)
2017-10-26 12:05:05 77 16 Connected to carrabino.net:2525
2017-10-26 12:05:05 77 16 <-- 221 carrabino.net - eWall and MailEnable
2017-10-26 12:05:05 77 31 Disconnect


As you can see, it gets to: <-- 221 carrabino.net .... and then disconnects.


Notes:
- ewall has been working well for years
- i set ewall to use port 25 to listen, and port 2525 as the actual SMTP (has been working fine)
- I use MailEnable Pro as my mail server software
- in MailEnable, SSL and TLS are not configured, so MailEnable does not support secure connections

Out of desperation, I tried doing these things:
- white listed gmail servers (see: The sender IP found in GOOD list, reason: gmail good)
- i also just tried to change Proxy -> Options -> Misc.:

NEW (using my registrar's DNS server where carrabino.net is managed)
DNS: 162.88.61.47 [] TCP (this is the name.com DNS server where carrabino.net is managed)
Primary: carrabino.net
FQDN: mail.carrabino.net

ORIG (using 1&1 DNS server where the actual mail server is hosted)
DNS: 195.20.224.234 [] TCP
Primary: s552386733
FQDN: s552386733


I'm really stuck -- please help thank you.

Anthony

Junior Member
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Posts: 9
Joined: Wed Feb 15, 2012 4:06 pm

Re: gmail not connecting to ewall

Postby anthonyc » Fri Oct 27, 2017 3:01 am

very long day of experimentation ... I disabled eWall "custom greeting" and it worked.
The custom greeting was hiding many details from the MailEnable server.

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